General terms and conditions of use


By using our website you are agreeing to our use of cookies. Cookies are a small text file that is placed on your computer when you access our website. Cookies are used for statistical purposes for Google and for the web host to study the use of the website by internet users. None of the data stored is made public and some of the data, such as a general overview of daily and hourly visits or the number of pages viewed, is accessible by the website administrators using webmaster tools.

The user can decline the use of cookies and third-party cookies by disabling them in the web browser in Options and Settings. If you disable cookies, you may not be able to access your personal account on our website. If you only disable third-party cookies, you will not be prevented from using our website.

Privacy policy

We use you personal information only for processing and delivering orders. Your data is not collected for third-party usage.

Your data is stored for two months in order to ensure the quality of our services in case of returns or complaints.

Your bank details are neither seen nor processed by Custom-Zip®, only by the transaction banks offered at check-out: PayPlug®, owned by French group BPCE (Banque Populaire Caisse d'Épargne) and PayPal™, an independent American company, previously owned by eBay.

As provided by the law of 6 January 1978 known as "Loi Informatique et Libertés" n° 78-17, the processing of personal data from our website has been registered to the Commission Nationale de l'Informatique et des Libertés (CNIL) under the number 2082082 v 0.

Our website uses a Hyper Text Transfer Protocol Secure (HTTPS) for transferring data.

Intellectual Property Rights

The general structure of our website, as well as its texts, graphics, images, sounds and videos, are the property of the publisher or its partners. Any representation and/or reproduction and/or partial or total exploitation of the contents and services offered by the website, by any means whatsoever, without the prior written authorization of Custom-Zip® and/or its partners is strictly prohibited and may constitute an infringement of articles L 335-2 et seq. of the Intellectual Property Code (CPI).